Welcome to Stockwood Medical Centre




We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


Our Mission Statement


You can still contact your GP, 111 online or call 111 for help.  We'll give you the care you need.  The surgery has been open to a limited number of patients to maintain social distancing.

GP Patient Survey

The latest GP Patient Survey has been published and you have responded with an over-whelming vote of confidence and satisfaction in the service we provide:

  • 92% of respondents find it easy to get through by phone - Local (CCG) average: 64%National average: 65%

  • 87% of respondents are satisfied with the general practice appointment times available - Local (CCG) average: 62%National average: 63%
  • 84% of respondents were offered a choice of appointment when they last tried to make a general practice appointment - Local (CCG) average: 62%National average: 60%

Corona Virus AdviceTest & Trace

This is an important announcement about coronavirus. If you have any symptoms of coronavirus such as a new persistent dry cough, fever or loss of taste or smell, please do not come to the surgery.

If you have been in contact with anyone with confirmed infection, please do not come to the surgery – please self-isolate for at least 7 days and check the latest information at www.111.nhs.uk/covid-19.  If your symptoms have become worse, use the NHS 111 online service.  If you do not have access online, please call NHS 111 service for further advice.

Most clinical appointments have been changed to telephone calls, so please wait for the clinician to call you, if you have a pre-booked appointment.  Following your telephone consultation the clinician may invite you to attend a face to face appointment at the surgery.  If you are invited to attend please do not arrive early as our waiting room is currently closed.

PLEASE ENSURE YOU WEAR A FACE COVERING IF ATTENDING THE SURGERY.  Click here for more information on when to wear a face covering, how to make your own and a printable exemption badge


Reduce the spread of the virus ensure you wash your hands regularly


Routine appointments

If you have a routine appointment booked, eg for injections or dressings, still attend your appointment unless you have not been notified of a cancellation.


Child Immunisations Clinic

Child immunisations will take place on Tuesdays, but please DO NOT BRING SIBLINGS.  When you arrive ensure we have your mobile number and you will then be asked to remain in your car with your baby until you are telephoned by the nurse for the injection.  If you do not arrive by car, please be aware you may be waiting in adverse weather.  Please come prepared.


Guidance for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for COVID-19

This guidance is for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for COVID-19.  It explains what you should do if the NHS Test and Trace service notifies you that you are a contact of a person who has tested positive for COVID-19 and you do not live with that person.  The NHS Test and Trace service will notify you by text message, email or phone.


Guidance for patients on the Shielding Programme

The UK Government has set out a roadmap for those extremely vulnerable patients on the future shielding programme.  For now, the guidance remains the same – stay at home and only go outside to exercise or to spend time outdoors with a member of your household, or with one other person from another household if you live alone – but the guidance will change on 6 July and again on 1 August , based on clinical evidence.

Shielding is changing

What support will be available after July? 


From 1 August, clinically extremely vulnerable people will continue to have access to priority supermarket delivery slots if you have registered online before 17 July for a priority delivery slot.  

NHS Volunteer Responders will also continue to offer support to those who need it, including collecting and delivering food and medicines.  The NHS Volunteer Responders Scheme has been expanded to offer a new Check in and Chat Plus role. This new role has been designed to provide peer support and companionship to people who are shielding as they adapt to a more normal way of life.   


If you are vulnerable or at risk and need help with shopping, medication or other essential supplies, please call 0808 196 3646 (8am to 8pm).  

Government is committed to supporting local councils and voluntary sector organisations to respond to those who have specific support needs and requirements during the COVID-19 pandemic. Details of the support and advice available can be found here: https://www.gov.uk/find-coronavirus-support   


The updated shielding guidance should not affect any social care or support you were receiving prior to the start of shielding.   Individuals should continue to contact their local council if they have any ongoing social care needs.  


Organisations providing support during COVID-19?

Here are details of various organisations providing support during this time

Bristol City Council volunteer hotline           Bristol City Council volunteer hotline        National Food Service Hotline

Sirona Covid volunteer postcard frontSirona Covid volunteer postcard back                  Every Mind Matters


Greater Stockwood Alliance

Greater Stockwood Alliance in partnership with Bristol City Council and St Monica Trust are coordinating volunteer support and help for those in need, aiming to reduce social isolation and loneliness locally.  They can help with providing transport to and from the surgery.  Please contact them on 07768 168575 (09:00 - 17:00 Mon - Fri) or email greaterstockwoodalliance@gmail.com.  They will need a couple of days notice of the appointment but will collect you from your home, drop you at the surgery, and wait to take you back home after your appointment.

Greater Stockwood Alliance Newsletter May 2020

Support available from the Red Cross

Displaying Coronavirus symptoms?

HELP the NHS coordinate its response and build up additional data on the COVID-19 outbreak.  Go to www.nhs.uk/coronavirus-status-checker and answer a short series of questions about your experience.  This will help the NHS plan its response to the outbreak indicating when and where more resources like oxygen, ventilators and additional staff might be need.  NHS is particularly keen for anyone who thinks they may be displaying potential coronavirus systems, no matter how mild, to complete it.

This is not a triage or clinical advice tool, visit 111 online for medical advice about your symptoms.

The "Principle Trial" - Evaluating potential treatments for COVID-19 in older people

Coronavirus disease 2019 (COVID-19) can be more severe in older people, and people with underlying health conditions.  At the moment, there are no specific treatments that we know definitely work against COVID-19. We urgently need research to find medicines that help people get better quickly and stop them needing to go to hospital.  Click here find out more about the trial, who can take part, and what the trial involves.


Run out of your medicines?

This is the phone number and contact details to help you to access the adult community NHS health services you receive from Sirona in Bristol, North Somerset and South Gloucestershire.

Sirona Care and Health

(Site updated 04/08/2020)
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