Welcome to Stockwood Medical Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.  Please note that all incoming and outgoing calls are recorded for training and monitoring purposes.

Please note we are unable to accept samples into Reception after 2:00 pm on a Friday afternoon.

Medical Students

The Practice has medical students on a frequent basis. This can involve them sitting in with a Doctor during a surgery or possibly seeing people before they see the Doctor.  If you decide you would rather not see a student.  Please let reception know when you arrive. We also tell everyone when they book an appointment that a student is present.

Pre-school flu vaccination: Boost your child’s immunity this winter

If you have a child aged 2 to 4 years, we will contact you to offer them a free flu vaccine to help keep them safe this winter. The flu vaccine is usually given to children as a painless nasal spray and an injectable version which has no pork content is also available – just ask your GP if you prefer this version.

The flu is not just a cold. It is a very unpleasant illness which can lead to hospitalisation and serious, long-term complications. Vaccination helps increase your child’s immunity to flu ahead of winter. It can also help protect vulnerable friends and family members by helping to stop the spread of flu.

Please look out for your child’s invitation and make an appointment when they are invited. For more information, visit: https://www.nhs.uk/conditions/vaccinations/child-flu-vaccine/

School-age children will be offered a flu vaccination through their school.

Have you downloaded the NHS App?

The NHS App has been redesigned to make it simpler and easier to access NHS services.  These walk through videos show you how to navigate the NHS App and use its services, such as:

• contacting the surgery
• ordering repeat prescriptions 
• booking appointments 
• viewing your messages securely
• viewing your GP record
• viewing your hospital referrals
• accessing 111 Online

Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.

Electronic Repeat Prescribing

Do you get regular medicines?  Save yourself time and help your GP practice, your pharmacy and the NHS by using electronic repeat dispensing (eRD) batch issues.  See our Prescribing page for more information.

Adrenaline Auto-Injectors (AAIs)

The Medicines and Healthcare products Regulatory Agency (MHRA) has launched new guidance to highlight the latest safety advice on the steps to take during anaphylaxis. This new guidance includes an easy step-by-step guide on what to do in an emergency and provides updated advice on body positioning.  

Adrenaline Auto-Injectors (AAIs) - GOV.UK

The correct use of your Adrenaline Auto-Injector

Patient Participation Group - Next Meeting:  TBC in February 2025

To get involved and for more information click here

Primary Care Network (PCN)

An increasing range of care is being delivered by practices working together in networks.  Stockwood Medical Centre is a member of the Connexus PCN group together with Priory Surgery, Wells Road Surgery, Birchwood Medical Practice and Nightingale Valley Practice.  You can find their website here.  If you would like to join the new PCN patient forum for the chance to give feedback and ideas which will help develop and improve your GP services through regular surveys and online events, please complete this form and hand it in at reception or email it to bnssg.connexus.pcn@nhs.net.

This is separate to the existing Stockwood Medical Centre patient forum which has been resurrected.  If you would like to join the Stockwood forum, please contact Yvonne Thompson on 01275 833103.

GP Letter Requests

Our Doctors are frequently asked to provide private or ‘To Whom it May Concern’ letters or reports for third parties.  If you require a letter please click here for more information.

Medical Reports

Our practice outsources our medical reporting process to Medi2data who will process your medical report using their system, eMR.  If you have requested a medical report and need assistance please speak to medi2data.

Have your say

Healthwatch Bristol is your health and social care champion.  If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, we want to hear about your experiences. We have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. We also help people find reliable and trustworthy information and advice. 

Website: www.healthwatchbristol.co.uk/share-your-views 

Call: 0117 2033594 

Email: contact@healthwatchbristol.co.uk 

Sirona Care and Health

The phone number and contact details to help you to access the adult community NHS health services you receive from Sirona in Bristol, North Somerset and South Gloucestershire is 0300 125 67 89.  One Number Many Services.pdf

DrDoctor

DrDoctor is a Digital Patient Engagement Platform that the BRI and Southmead Hospital are using to enable patients to stay up to date with communications about their appointments and care using a digital portal. You will find some useful local information here.

Zero Tolerance Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Zero Tolerance Policy