|Jem Lyons (m)|
Business & Finance Manager
Jem has overall responsibility for the business and financial running of the practice together with strategic planning and dealing with external stakeholders.
|Samantha Walpole (f)|
Sam has overall responsibility for the day to day management of the Practice. In the event of any concerns/complaints or if you need to discuss any other Practice related matter, please do not hesitate to contact her.
|Karen Nelmes (f)|
Karen oversees all our in-house IT hardware and software and deals with all queries and updates as well as providing support for the Practice Manager.
|Lisa Singh (f)|
Lisa oversees our team of receptionists who answer the phones, deal with enquiries, take repeat prescriptions and run the administration of the clinics. She aims to provide an efficient, helpful and courteous service to all patients and visitors.
Our team of receptionists are efficient and approachable and they will be your first point of contact with the surgery. If necessary, they may need to pass on your query to another member of the Practice. Please bear with them when this is the case.
When you ask for an URGENT appointment, please be prepared for the receptionist to ask for some brief details of the problem, to determine the degree of urgency and the most appropriate response