Welcome to Stockwood Medical Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Medical Students

The Practice has medical students on a frequent basis. This can involve them sitting in with a Doctor during a surgery or possibly seeing people before they see the Doctor.  If you decide you would rather not see a student.  Please let reception know when you arrive. We also tell everyone when they book an appointment that a student is present.

DrDoctor

DrDoctor is a Digital Patient Engagement Platform that the BRI and Southmead Hospital are using to enable patients to stay up to date with communications about their appointments and care using a digital portal. You will find some useful local information here.

Missed Appointments

Do you wonder why it is so difficult to get an appointment with a GP?  Last month 215 appoints were lost at Stockwood Medical Centre because patients did not turn up.  Please please cancel your appointment if you are unable to attend.  We can give it to someone who may really need it.

Long term conditions - birth month recalls

We started using the birth-month recall system in April 2023. Most patients with one or more long-term conditions will receive a text message invitation just before their birthday month, asking them to book a review during their birth month. If we do not have a mobile number in your record, we will send you a letter in the post. Please ensure your address and telephone numbers are up to date.

This should mean that patients need to attend fewer appointments as multiple tests and checks can be done at the same time. We will continue to use online questionnaires to gather some information before your appointment with the nursing team.

NHS App Updates

Download the latest NHS App update.  The NHS App has been redesigned to make it simpler and easier to access NHS services.  Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too. 

The new, user-friendly version of the NHS App makes it easier to: 

• order repeat prescriptions 
• book appointments 
• access 111 Online
• view your GP record
• and much more…

Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.

From 30 January 2024, patients in England can use the NHS App to view all their prescription details, order repeat prescriptions and generate a barcode that can be shown to a pharmacy for collection without a paper prescription from their GP.

Electronic Repeat Prescribing

Do you get regular medicines?  Save yourself time and help your GP practice, your pharmacy and the NHS by using electronic repeat dispensing (eRD) batch issues.  See our Prescribing page for more information.

Adrenaline Auto-Injectors (AAIs)

The Medicines and Healthcare products Regulatory Agency (MHRA) has launched new guidance to highlight the latest safety advice on the steps to take during anaphylaxis. This new guidance includes an easy step-by-step guide on what to do in an emergency and provides updated advice on body positioning.  

Adrenaline Auto-Injectors (AAIs) - GOV.UK

The correct use of your Adrenaline Auto-Injector

Steroid Emergency Card (SEC)

Do you take steroid medication?  Click here

Patient Participation Group - Next Meeting:  TBC in September 2024

To get involved and for more information click here

Primary Care Network (PCN)

An increasing range of care is being delivered by practices working together in networks.  Stockwood Medical Centre is a member of the Connexus PCN group together with Priory Surgery, Wells Road Surgery, Birchwood Medical Practice and Nightingale Valley Practice.  You can find their website here.  If you would like to join the new PCN patient forum for the chance to give feedback and ideas which will help develop and improve your GP services through regular surveys and online events, please complete this form and hand it in at reception or email it to bnssg.connexus.pcn@nhs.net.

This is separate to the existing Stockwood Medical Centre patient forum which has been resurrected.  If you would like to join the Stockwood forum, please contact Yvonne Thompson on 01275 833103.

GP Letter Requests

Our Doctors are frequently asked to provide private or ‘To Whom it May Concern’ letters or reports for third parties.  If you require a letter please click here for more information.

Sirona Care and Health

The phone number and contact details to help you to access the adult community NHS health services you receive from Sirona in Bristol, North Somerset and South Gloucestershire is 0300 125 67 89.  One Number Many Services.pdf

Orcha - Your health and care apps library

Welcome to Bristol, North Somerset and South Gloucestershire’s health app library. Thousands of apps have been reviewed so you can easily find the safest and the best for you.  If you are waiting for treatment or just want to enhance your health and wellbeing through a specifically curated set of digital health apps, click here https://bnssg.orchahealth.com/en-GB/waiting-well-and-beyond