You should request your medication when you have a maximum of 14 days’ worth of medication left. Always keep track of your medication so you know how much you have left, and you don’t run out. Before requesting your medication, check your cupboards first and only order what you need.
Please allow at least 5 working days before collecting your medication from your local pharmacy if your prescription is sent electronically. Paper prescriptions can be collected from the surgery in 3 working days.
Ways you can order your repeat medication:
- You can order your repeat medication yourself online via the link at the top of this page. Prescriptions can then be sent electronically (‘EPS’) to your usual pharmacy without you having come to the surgery and you won’t have a paper prescription to lose.
- Through your local community pharmacy. You will need to sign an agreement form giving consent for your chosen pharmacy to order your medication for you.
- Putting your repeat slip which was attached to your last prescription in the blue prescription collection box by the front door. Please only tick those items which you need to avoid stockpiling and waste.
- If you have mislaid your repeat prescription request form, then you can complete a blue prescription request form for which is kept on the counter in reception. You will need to be precise with the names of the drugs that you require. You then need to put this form in the blue prescription collection box by the front door.
- You may request a repeat prescription by post or by fax but please make sure you give your full name and address and full details of the medication you would like to order.
Unfortunately, we are unable to take repeat prescription requests over the telephone unless you are on our list of housebound patients.
Please note that all of the above options are intended for medication which is currently on repeat. If you require medication which is on as acute such as an antibiotic or has been stopped such as an antidepressant, you may need to arrange an appointment or a telephone consultation with a GP or nurse practitioner.
Electronic Repeat Dispensing (eRD) batch issues
Do you get regular medicines? Save yourself time and help your GP practice, your pharmacy and the NHS by using electronic repeat dispensing (eRD) batch issues.
Your GP /prescriber, will send a series of repeat prescriptions (called batch issues), to your pharmacy in one go (up to 12 months depending on when your annual review is due), so there's no need for you to order them each time from your GP.
Please ask your usual community pharmacist for more information about this service and if you are eligible, they can start this process for you.
See the useful resources below for further information
Benefits of eRD for patients eRD Leaflet eRD dispensing leaflet for patients
Your medication will need to be reviewed at least once a year; more frequently for complex regimes or high-risk drugs. You may be asked to book an appointment for this review to see your GP, nurse practitioner, practice nurse or practice pharmacist, depending on what medication you are taking. Some reviews can be done over the telephone. The surgery also runs annual review clinics for those patients with long term conditions (e.g. Asthma, COPD, Diabetes, High risk of diabetes, Hypertension, Stroke, CHD etc) - please help us to look after your health by booking your appointment when you receive your recall letter. A notification should appear on your repeat slip as to when your review is due.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please let the surgery know if you cannot make an appointment so we can offer it to someone else. If your medication review is overdue and you have not attended your review appointment, then the quantity of your medication may be reduced until you attend. It is important that your medication is reviewed regularly to ensure it is still appropriate and safe.
Name changes of your medication
From time to time, you may notice that the name, brand or colour of your medication may change. Medicines have two names – generic (the drug name) and brand (the name the drug is traded under). Prescribers are encouraged to prescribe cost effective, evidence-based medication in line with the local CCG formulary, so you may find that your medication is switched to an alternative, but there should not be any change in the control of your symptoms. If you have any questions or concerns about your medication, please speak to your community pharmacist, our practice pharmacist here at the surgery or your GP or nurse.